Contact Us is a direct lender offering short term loans which are repaid over 3 months.

Whether you have a question about your current loan or are interested in a new loan, at we are always happy to help. All enquiries are kept confidential.


Address: 4th Floor, 7 Chandos Street, London, W1G 9DQ, United Kingdom

Contact Hours: 9am to 5.30pm – Monday to Friday (excluding bank holidays)


Tel: 020 3740 7273

Standard UK landline rates apply. Phone calls typically last between 2 and 3 minutes.

We do not take applications over the phone. The application is 100% online.


At, we take complaints very seriously. To issue a complaint, you can email us at , phone the number listed above, write to the address listed above or you can click on the following link to review our complaints policy. is a trading style of Emergency Cash Limited, Company Number 07527455

We are authorized and regulated by the FCA – Financial Conduct Authority.